Terms and conditions of sale
1. Purpose
CorrecFormation designs tailor-made training programs for individuals and groups. Years of experience and a network of experts in pedagogical design and training facilitation are used to create a unique learning experience.
2. Prerequisites
Equipment and skills required for distance learning:
▶ computer (PC or Mac)
▶ high-speed Internet connection
▶ proficiency in basic office tools (word processing, internet browsing, spreadsheet)
3. Objectives
The pedagogical objectives of the training are defined by mutual agreement between the training applicant (client and/or beneficiary) and the training organization, integrating:
the applicant's operational objectives, i.e. what he/she wishes to achieve through the training course
The training applicant's needs and expectations
The resources available and mobilized by CorrecFormation in terms of skills, supports, teaching methods and resources.
These objectives do not imply any obligation of results on the part of CorrecFormation, which undertakes to provide the customer with all the resources required to achieve the objectives, such as individual sessions, documentary materials and qualified trainers. Trainees are required to do their own work in order to make progress on the actions that will enable them to put their project into practice.
4. Duration
Training lasts from 4 hours to 6 months. This duration is defined by mutual agreement during the first preliminary interview, according to the entrepreneur's project schedule and his or her expectations and needs with regard to training.
5. Access procedures and deadlines
Obtaining information: Training applicants can find out about the training courses on offer directly on the website, or by contacting CorrecFormation by e-mail or telephone. A review of their needs and expectations in terms of training can then be organized during an individual video or telephone appointment.
Getting in touch: For all inquiries, candidates or clients can contact CorrecFormation by e-mail, using the contact form on the website, or by telephone. During the 1st contact, a "diagnostic" interview is carried out to identify the stage of progress of the project, and the expectations, needs and motivations of the candidate for training. At the end of this interview, a training proposal is sent by e-mail, including the specific objectives, dates, teaching methods and prices.
Registration: upon receipt of payment, or agreement to cover costs in the case of third-party financing, an invitation to attend is drawn up and e-mailed to the trainee.
The following information will be included in the invitation sent prior to the course: start and end dates of the course, organizational details (accessibility, dates and times, materials, etc.).
The minimum period of access to the training course is 15 days from the date of first contact, subject to confirmation of enrolment as specified in the enrolment terms and conditions.
6. Prices and payment
Training courses are invoiced in accordance with the conditions and schedules defined in the validated agreements, contracts, quotations, or in accordance with the agreements received from third parties.
Payment must be made by the customer within 30 (thirty) days of the invoice date. Payment is accepted by cheque or bank transfer.
When the training is paid for by a third party (OPCO, etc.), it is the responsibility of the customer (company or participant):
Check the eligibility of the training directly with the funding organization.
Apply for funding before the start of the course, and ensure that the application is properly completed.
Explicitly indicate the establishment to be invoiced, with its company name and address.
If Neoduo does not receive the application from the third-party organization before the 1st day of training, the customer will be billed in full for the training costs. If the third-party organization does not agree to pay the full amount due to absences, withdrawals, etc., the unpaid balance will be payable by the customer or trainee.
7. Contact
As part of its training offer, all correspondence should be sent to the following e-mail address: correc.formation@gmail.com
A telephone number is also available for trainees: 06 40 39 15 13. Postal address, legal information, 22 rue Pontrique 64100 Bayonne.
8. Assessment procedures
CorrecFormation evaluates trainees on the basis of the progress of their project. To do this, we use questioning methods and collaborative supports that provide a self-assessment tool and enable us to monitor the trainee's acquisition of skills. Each course ends with the completion of an action plan to measure the trainee's progress towards his or her objective. Assessment takes place before training (starting level) and at the end (level of skills acquired following training).
9. Methods used
Pedagogical methods are based on active teaching, with questioning, reformulation, re-memorization of knowledge, applications and role-playing.
10. Accessibility for disabled people
CorrecFormation is committed to ensuring that people with disabilities have access to our training and skills assessment programs. Consult our charter
If you think you may have a disability, please contact our disability advisor Vincent Jeannin as soon as possible to assess your needs and see what solutions are available to support, train or guide you.
11. Cancellation and postponement conditions
Cancellation - postponement by CorrecFormation.
CorrecFormation reserves the right to cancel or postpone a training course 1 week before it is due to start if the number of participants is deemed to be pedagogically insufficient.
Cancellation - postponement by the trainee or the company
11.1. For companies :
For any request for cancellation or postponement, the company must inform CorrecFormation by letter with acknowledgement of receipt within 10 working days before the start of the training course. Once this deadline has passed, CorrecFormation will invoice a cancellation fee in accordance with the conditions below (except in the case of duly recognized force majeure). In this case, only the services actually provided will be due, prorated according to their value under the present contract.
Between 6 and 9 working days before the start of the course, 30% of the total cost of the course.
Between 1 and 5 working days before the start of the course, 50% of the total cost of the course.
For any training begun, 100% of the total cost of the training will be invoiced. The 100% will be divided between a prorata temporis of the value provided for in the present contract for the part of the training carried out, and a forfeit by way of indemnity of the remaining amount to arrive, cumulatively, at 100% of the total cost of the training.
11.2. For individuals :
In accordance with article L. 6353-5 of the French Labor Code, the trainee has 10 days from the date of signing the training quote or contract to withdraw from the contract. This period is extended to fourteen days if the contract is concluded remotely, following telephone canvassing or off-premises. The customer must inform CorrecFormation by letter with acknowledgement of receipt. In this case, no sum may be demanded from the trainee. If the trainee starts his/her training before the end of this period, he/she expressly waives his/her right of withdrawal.
Once this period has elapsed, or if the trainee has waived his/her right of withdrawal by starting his/her training before the end of this period, CorrecFormation will invoice a forfeit by way of compensation in accordance with the conditions below (except in the case of duly recognized force majeure). In this case, only the services actually provided will be due, prorated according to their value under the present contract.
More than 10 working days before the start of training, no compensation.
Between 6 and 9 working days before the start of the course, 30% of the total cost of the course.
Between 1 and 5 working days before the start of the course, 50% of the total cost of the course.
For any training begun, 100% of the total cost of the training will be invoiced. The 100% will be divided between a prorata temporis of the value stipulated in the present contract for the part of the training completed, and a forfeit by way of compensation of the remaining amount, to arrive at a total of 100% of the total cost of the training.
12. Data protection
Unless otherwise specified by the beneficiary, the information contained in the quotation, contract or agreement is processed electronically.
In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, the company or trainee has a right of access and rectification.
13. Any disputes
Please send us any complaints you may have during the course of your training or skills assessment using the dedicated form. They will be dealt with in accordance with the complaints handling process.
The law applicable between CorrecFormation and its customers is French law. In accordance with article L. 612-1 of the French Consumer Code, in the event of a dispute, any trainee may refer the matter to the designated Consumer Mediator.
The Paris Court has sole jurisdiction to settle any disputes that cannot be settled amicably, or through the mediator, regardless of the customer's registered office or place of residence, notwithstanding plurality of defendants or the introduction of third parties.
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